tService

  • Plus

    • Reduction of maintenance costs thanks to the remote analysis of the operation of the system.
    • Improvement of the level of service to the end customer thanks to the reduced time for troubleshooting.
  • General characteristics

    A subscription to tERA offers a simple and immediate connectivity to the system,
    You can freely choose which communication channel to use in the system: the platform uses either the GSM wireless channel or Ethernet, with safe and reliable solutions. You can access all the information of the site through any device you have: a PC in your office or you smartphone or tablet wherever your job takes you. The solution adapts to the typical needs of machine analysis and grows proportionally to the business generated: you can start from the analysis of a few installations and then choose to compare the data of thousands of systems with more and more detailed information. tService is the service of the tERA platform dedicated to the service centre. tService makes maintenance faster and more efficient with a solution ready for remote control and suitable for the service centres. Functions available by activating tService:
    • Reading and writing of variables in real time
    • History with frequencies up to 5''
    • Alarm management with notification via e-mail
    • Reports and graphs up to 300 variables
    • Live-Trend
    • SW programmable controls update
  • Video

 

Documentation

Technical

  • Technical Leaflets
    Code Description Language Date Release
    Code +050001640
     
    Description tERA Connect Box Ethernet
     
    Language ENG  ITA 
     
    Date 15/10/2013
     
    Release 1.1
     
    Code +050001035
     
    Description tERA Connect Box Wireless GPRS
     
    Language ENG  ITA 
     
    Date 26/08/2013
     
    Release 1.3
     
  • Manuals
    Code Description Language Date Release
    Code +030222144
     
    Description tERA - Guía Rápida para la primera puesta en marcha
     
    Language SPA 
     
    Date 26/05/2017
     
    Release 2.6
     
    Code +030222143
     
    Description tERA - Kurzanleitung für erste Inbetriebnahme
     
    Language GER 
     
    Date 26/05/2017
     
    Release 2.6
     
    Code +030222141
     
    Description tERA - Quick Guide for the first startup
     
    Language ENG 
     
    Date 26/05/2017
     
    Release 2.6
     
    Code +030222140
     
    Description tERA - Guida Rapida per il primo avvio
     
    Language ITA 
     
    Date 26/05/2017
     
    Release 2.6
     
    Code +030222142
     
    Description tERA - Guide de mise en route
     
    Language FRE 
     
    Date 16/06/2014
     
    Release 2.5
     

Commercial

  • Success Story
    Code Description Language Date Release
    Code +4000017EN
     
    Description The tERA service platform technology and Blue Box service professionalism and experience, at the customer’s service
     
    Language ENG 
     
    Date 20/03/2012
     
    Release 1.0
     
  • Brochure
    Code Description Language Date Release
    Code +3000053IT
     
    Description L’impianto sotto controllo: manutenzione e monitoraggio semplice ed economico
     
    Language ITA 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000053EN
     
    Description Systems under control: simple and low-cost service and monitoring
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000053DE
     
    Description Die Anlage unter Kontrolle: Einfaches und wirtschaftliches Warten und Überwachen
     
    Language GER 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000052IT
     
    Description Il controllo remoto dei tuoi nuovi servizi
     
    Language ITA 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000052EN
     
    Description Remote control of your new services
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000014EN
     
    Description the integrated solution for air handling unit control
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000014DE
     
    Description Die integrierte Lösung für die Klimatechnik
     
    Language GER 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000014IT
     
    Description la soluzione integrata per il controllo delle centrali trattamento aria
     
    Language ITA 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000052DE
     
    Description Fernwirklösungen für Ihre neuen Dienstleistungen
     
    Language GER 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000051IT
     
    Description tService Rack - La tecnologia sotto controllo
     
    Language ITA 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000051EN
     
    Description tService Rack - Technology under control
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000051DE
     
    Description tService Rack - Technologie unter Kontrolle
     
    Language GER 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000044ZH
     
    Description tERA 现在开始服务时代
     
    Language CHI 
     
    Date 01/10/2012
     
    Release 2.0
     
    Code +3000044IT
     
    Description tERA: l’ERA del servizio parte ora
     
    Language ITA 
     
    Date 01/10/2012
     
    Release 2.0
     
    Code +3000044EN
     
    Description tERA: the service ERA starts now
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 2.0
     
    Code +3000044DE
     
    Description tERA: Die Dienstleistungs-Ära beginnt
     
    Language GER 
     
    Date 01/10/2012
     
    Release 2.0
     
    Code +3000044ES
     
    Description tERA: La ERA del servicio comienza ahora
     
    Language SPA 
     
    Date 01/03/2012
     
    Release 1.0