tService
General characteristics
A subscription to tERA offers a simple and immediate connectivity to the system,
You can freely choose which communication channel to use in the system: the platform uses either the UMTS wireless channel or Ethernet, with safe and reliable solutions.You can access all the information of the site through any device you have: a PC in your office or you smartphone or tablet wherever your job takes you.
The solution adapts to the typical needs of machine analysis and grows proportionally to the business generated: you can start from the analysis of a few installations and then choose to compare the data of thousands of systems with more and more detailed information. tService is the service of the tERA platform dedicated to the service centre. tService makes maintenance faster and more efficient with a solution ready for remote control and suitable for the service centres. Functions available by activating tService:
- Reading and writing of variables in real time
- History with frequencies up to 5''
- Alarm management with notification via e-mail
- Reports and graphs up to 300 variables
- Live-Trend
- SW programmable controls update
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Plus
- Reduction of maintenance costs thanks to the remote analysis of the operation of the system.
- Improvement of the level of service to the end customer thanks to the reduced time for troubleshooting.
Video
Documentation
Technical
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Manuals
* Entries are ordered by date
Code Description Language Date * Release Code +030222144 Description tERA - Guía Rápida para la primera puesta en marcha Language SPA Date 26/05/2017 Release 2.6 Code +030222143 Description tERA - Kurzanleitung für erste Inbetriebnahme Language GER Date 26/05/2017 Release 2.6 Code +030222141 Description tERA - Quick Guide for the first startup Language ENG Date 26/05/2017 Release 2.6 Code +030222140 Description tERA - Guida Rapida per il primo avvio Language ITA Date 26/05/2017 Release 2.6 Code +030222142 Description tERA - Guide de mise en route Language FRE Date 16/06/2014 Release 2.5 -
Technical Leaflets
* Entries are ordered by date
Code Description Language Date * Release Code +050001038 Description tERA Connect Box 2G/3G Language ENG ITA Date 18/05/2017 Release 1.0 Code +050001640 Description tERA Connect Box Ethernet Language ENG ITA Date 15/10/2013 Release 1.1
Commercial
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Brochure
* Entries are ordered by date
Code Description Language Date * Release Code +3000014DE Description Die integrierte Lösung für die Klimatechnik Language GER Date 01/10/2012 Release 1.0 Code +3000044ZH Description tERA 现在开始服务时代 Language CHI Date 01/10/2012 Release 2.0 Code +3000044IT Description tERA: l’ERA del servizio parte ora Language ITA Date 01/10/2012 Release 2.0 Code +3000044EN Description tERA: the service ERA starts now Language ENG Date 01/10/2012 Release 2.0 Code +3000044DE Description tERA: Die Dienstleistungs-Ära beginnt Language GER Date 01/10/2012 Release 2.0 Code +3000014IT Description la soluzione integrata per il controllo delle centrali trattamento aria Language ITA Date 01/10/2012 Release 1.0 Code +3000014EN Description the integrated solution for air handling unit control Language ENG Date 01/10/2012 Release 1.0 Code +3000051DE Description tService Rack - Technologie unter Kontrolle Language GER Date 01/10/2012 Release 1.0 Code +3000053IT Description L’impianto sotto controllo: manutenzione e monitoraggio semplice ed economico Language ITA Date 01/10/2012 Release 1.0 Code +3000053EN Description Systems under control: simple and low-cost service and monitoring Language ENG Date 01/10/2012 Release 1.0 Code +3000053DE Description Die Anlage unter Kontrolle: Einfaches und wirtschaftliches Warten und Überwachen Language GER Date 01/10/2012 Release 1.0 Code +3000052IT Description Il controllo remoto dei tuoi nuovi servizi Language ITA Date 01/10/2012 Release 1.0 Code +3000052EN Description Remote control of your new services Language ENG Date 01/10/2012 Release 1.0 Code +3000052DE Description Fernwirklösungen für Ihre neuen Dienstleistungen Language GER Date 01/10/2012 Release 1.0 Code +3000051IT Description tService Rack - La tecnologia sotto controllo Language ITA Date 01/10/2012 Release 1.0 Code +3000051EN Description tService Rack - Technology under control Language ENG Date 01/10/2012 Release 1.0 Code +3000044ES Description tERA: La ERA del servicio comienza ahora Language SPA Date 01/03/2012 Release 1.0 -
Other related documentation
* Entries are ordered by date
Code Description Language Date * Release Code +3000224EN Description Educational - MakeCAREL’s program of training courses to make the best use of HVAC/R application technologies and systems Language ENG Date 13/03/2024 Release 2.1 Code +3000224IT Description Educational - Programma corsi di formazione CAREL per utilizzare nel modo migliore tecnologie e sistemi delle applicazioni HVAC/R Language ITA Date 13/03/2024 Release 2.1 Code +3000224FR Description Educational - Programme de formation CAREL pour une utilisation optimale des technologies et des systèmes dans les applications HVAC/R Language FRE Date 15/12/2023 Release 2.0 Code +800004031 Description Solutions for Air Handling Units: Technology and expertise for indoor air quality and energy saving Language ENG Date 05/04/2023 Release 1.2 Code +800004030 Description Soluzioni per Unità Trattamento Aria: Tecnologia e competenza per la qualità dell’aria e il risparmio energetico Language ITA Date 05/04/2023 Release 1.2 Code +800004036 Description Rozwiązania dla central wentylacyjno-klimatyzacyjnych (AHU) - Technologia, doświadczenie i oszczędność energii dla jakości powietrza w pomieszczeniach Language POL Date 05/04/2023 Release 1.2 -
Success Story
* Entries are ordered by date
Code Description Language Date * Release Code +4000017EN Description The tERA service platform technology and Blue Box service professionalism and experience, at the customer’s service Language ENG Date 20/03/2012 Release 1.0